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Digital Support

How do I swap licenses when a user goes on extensive leave or leaves the team?

To add or remove the licenses for various users when someone goes on extended leave (or if they leave your team):


1) Click the ‘Admin’ button and select the ‘User Management’ Tab

2) Find the user you want to remove the license from tick their name, use the drop down for ‘Change License’ select ‘Remove License’ click apply.


3) Tick the user who is replacing them (if the user replacing the person on leave is not listed add them in using the ‘New User’ button) and use the ‘Change License’ drop down to give them the license.