Pearson provides product credit on qualifying returns for:
- Unused (unopened packages) paper materials received within 90 days of the invoice date.
- Digital products, including access codes, licenses, report usages, subscriptions, and digital assets, and opened software cannot be returned.
- Materials must be in saleable condition, clean, and unused. If the product is no longer sold, returns are not accepted.
- Materials damaged in transit must be returned within 30 days of invoice date.
*Specific requirements for Q Local™, Q-global® and Q-interactive® follow under Digital Product Returns.